Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Switch Orbit Technologies, Inc. ("Switch Orbit," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.

2. Description of Services

Switch Orbit provides enterprise software development, cloud architecture, digital transformation, and related technology consulting services. Our services include but are not limited to:

• Custom software development and engineering
• Cloud infrastructure and architecture design
• Digital transformation consulting
• Data analytics and AI integration
• Mobile application development
• Cybersecurity solutions
• Ongoing support and maintenance

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for project execution
• Respond promptly to requests for feedback, approvals, and information
• Make timely payments as specified in project agreements
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Maintain confidentiality of proprietary information shared during projects

4. Intellectual Property Rights

4.1 Client Work

Upon full payment, ownership of custom-developed software and deliverables will transfer to the client as specified in individual project agreements. Pre-existing intellectual property and proprietary methodologies remain the property of Switch Orbit.

4.2 Our Intellectual Property

All trademarks, service marks, logos, and proprietary technologies owned by Switch Orbit remain our exclusive property. You may not use our intellectual property without prior written consent.

5. Payment Terms

Payment terms will be specified in individual project agreements. Generally:

• Projects may require an initial deposit before work commences
• Invoices are due within the timeframe specified in the agreement (typically 30 days)
• Late payments may incur interest charges and may result in suspension of services
• All fees are non-refundable unless otherwise specified in writing

6. Project Scope and Changes

Project scope will be defined in written agreements. Any changes to scope, timeline, or budget must be agreed upon in writing. Additional work outside the original scope may result in additional charges.

7. Warranties and Disclaimers

7.1 Service Warranties

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Specific warranties will be outlined in individual project agreements.

7.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED HEREIN, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

9. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of our engagement. Confidentiality obligations will survive termination of services and are detailed in individual project agreements.

10. Termination

Either party may terminate services with written notice as specified in project agreements. Upon termination:

• You remain responsible for payment of all services rendered up to the termination date
• We will deliver completed work and work-in-progress as of the termination date
• Confidentiality obligations continue to apply

11. Indemnification

You agree to indemnify and hold Switch Orbit harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

12. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation if negotiation fails
3. Binding arbitration or litigation as specified in individual agreements

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any legal action shall be brought in the courts of Karachi, Pakistan.

14. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be notified through our website or via email. Continued use of our services after changes constitutes acceptance of the modified terms.

15. Contact Information

For questions about these Terms of Service, please contact us: